This microwave is perfect for me and my family. We do not use the microwave very often and we didn't want one that was going to take up a lot of countertop space. It took us awhile to find this and we are extremely grateful we did! In fact, we already had a small rolling cart in the corner of our kitchen and the microwave fits on it perfectly. Not to meant ion it is basically hidden, most people do not even realize that it is there. Performance Although , we don't use it often when we do it works great! For fun we recently have made some mug cakes and brownies and have had an easy time cooking them as they are not always easy to make in the microwaves due to cooking too long or too short. Settings/Features It has basic features and is pretty easy to use. I suppose if you aren't familiar with a microwave and how it works you may need the manual but truthfully it is basic. Ease of Cleaning I find it easy to clean, however, I also have some cleaning tricks I have learned using pinterest and I believe they have made this job much easier! Ease of Use Simple, basic, and extremely easy! Durability We have not had it long and we don't use it often so I'm basing this on the fact that it feels sturdy and so far we have not had any issues in using it. Design I love the design and that it is black. All of our other appliances are black, too. Plus it is sleek and compact. I find it rather cute for a microwave!