We are on our third year of owning this microwave. We purchased it at a local superstore. Overall, we are very pleased with the heating power of this unit. Its size is perfect for our small kitchen. We have it resting on a small microwave cart and it fits perfectly. As the microwave has aged, cleaning becomes a bit more difficult, especially on the inside of the door. More importantly to my family, is that this unit still heats the food quickly and evenly. Performance You want your microwave to cook things quickly and evenly. This unit does that. We have owned it for three years, and it is still performing well. The carousel feature still spins and we have had no issues with burning or cold food. Settings/Features The buttons and quick cook features are nice to have. I tend to still depress the minutes manually, but other family members like to use the buttons for popcorn, etc. I have always preferred microwaves with a spinning tray, as I feel it helps with even cooking times. The removable tray is easy to clean and put back in the microwave. Ease of Cleaning A few stubborn stains on the door. We typically can clean off most stains with a eraser sponge. Ease of Use Microwaves to me are inherently easy to use. The quick touch buttons on the door are a good shortcut. Durability We have had this model for three years now. Still cooking nicely and evenly. We have a few stubborn stains on the inside door, but no cracks or chips on the outside surface. All buttons still depress and work correctly. Design We have a smaller kitchen so we couldn't have anything too fancy. Sits nicely on our microwave cart.