Even though, overall, there are a lot of 8's, 9's, and 10's, I've noticed some 4 and 6 ratings for the Schwinn Elliptical Trainer. Why? I love this product! Let me start off by saying that I just bought this thing about 7 or 8 months ago and so far, exercising on it for 30 minutes a day along with a 2,500 calorie diet and daily 1.5 mile walks, I've lost 12 pounds! I understand that maybe not everyone has or will have the same success with this product, but we're all built with different bodies and for my body, this exercise machine is working excellently. My personal experience with this Schwinn trainer has been astounding. On the actual machine itself, it has a very sleek design and is easy to use overall. It's also very safe to have in the house, as a mother of five I've not yet seen any accidents with it. I don't know if it's just the type of machine or if it's the brand, but this elliptical trainer worked well for me and I'd highly recommend it for anyone to try.