When buying electronics it's very important to me to make sure that I am using a nationally recognized retailer. Radioshack.com is exactly that. They have sold products to millions of customers, myself included, and I was extremely satisfied. Ease of Use Their website is well categorized and easy to navigate. The search box makes finding your treasured items even quicker. Product Selection I was pleasantly surprised by the sheer amount of variety that RadioShack.com has to offer. From cell phones to wireless transmitters, to headsets, even video games, RadioShack.com has it all! Your one stop shop for Christmas gifts. Product Pricing Of course there will always be discount sites and places where you can find a better deal, but I find that RadioShack.com has competitive pricing. And you know that you are getting A quality product, which is worth paying a few extra dollars for. Customer Service I've worked very little with customer service, however the little experience that I have had with them has been pleasant. Shipping and Returns I have yet to need to return an item, but the shipping policy was painless. Affordable shipping and very fast.