This was a replacement for an earlier router. It worked fine for a month. Then it started losing the connection. I had no problems with the other router while using a laptop in another room but this was terribly disappointing. Performance Wouldn't work as advertised. Kept dropping the connection to the other computer. Durability I would expect a product to work longer than a motnh. I didn't buy this as refurbished. It was advertised as a new product but it worked like somethng that someone else had worn out. Setup & Ease of Use Setup was farly easy. And use would have been fine had it stayed connected. Service & Support Customer service was useless. I called them as soon as it failed to work correctly. The persons I spoke with had me go through several steps and told me it was repaired but it was not. I called at least 4 times trying to get it to work and each time they said it would work and if not to call them back. The last person was very rude and I never did get any help. I had to order a new router.
Mc Rae, AR