I really hated to give up my old Motorola, but it was on the way out. I'm not into smartphones, texting and data, so I wanted just a good basic phone. Although this phone has more features than I use, I love the clarity of the calls, the volume is so much better and so are the ringtones that came with this model. It is a flip phone, 1.3 mexapixel camera (great pictures), you can download software of various types, VZ navigator with premium GPS voice navigation and 3D maps with real-time traffic, Bing navigate, bluetooth capabilities, speakerphone for hands-free talking while driving, voice recognition to dial, speed dial, airplane mode, text to speech, hearing aid compatible, 1000 Amh battery, 420 minutes talk time and 630 standby. It is a little thicker than my slim Razor phone, but well built and sturdy. I am really impressed with how this phones works and no longer miss my Motorola. If you want a basic phone, check this one out. Performance No problems at all with any of the features I've used. Voice Quality Very clear voice quality. Battery Life It stays charge for a lot longer than I'm use to with my other phones. Durability Well built Ease of Use Very easy to set up and use. Design A little thicker than I'm use to, but well made.