While this is an excellent laptop for school/work it is not best for gaming. While it plays most games at low near 60fps, that is just it plays at low settings. Battlefield 3 gets an average fps of 30~40 at lowest setting at 1280*720p. If for gaming, get something like an ASUS or MSI gaming laptops. Ease of Use Excellent and very user friendly. Battery Life 6-cell battery is mediocre, but this is to be expected. Lasts about 4 hours just browsing or typing docs. Support & Service Dell's excellent and fast delivery. Not to mention there friendly help line. Speed/Performance Pretty fast, but outdated specs compared to laptops coming out now. Design If you wish to open the laptop and clean the insides dont bother. Screws are special Japanese screws that may require a special screwdriver. Otherwise nice compact design and one of the best looking laptops on the market. Durability Drop it, it breaks. Just like most other laptops. Sturdy build quiality.