Simple to use, large screen, good resolution...the only problem is the power cord actually falling out after a while. There are tiny pins inside the female end which spread after a use, loosening their grip on the power supply cord. This limits the use of the laptop, while charging, to a stable desk-type environment, so the cord will remain in contact with the laptop. It seems to me that a small change could make a big difference in this case. I have found through some research that this is a fairly common issue with Dell laptops, and yet the newer ones still seem to have this problem. Battery Life Only about 2 hours (though I normally have several windows open). Support & Service Dell generally avoids responsibility (has been my experience) Speed/Performance No complaints here Design I did not rate this category higher because of the cord issue. Durability The machine is solid, only the cord jack needs a re-design.
Ft Mitchell, KY