When my old ice and salt using electric ice cream maker conked out, I found a deal on this Cuisinart Ice Cream maker, and I'm so glad I did! Goodbye ice and salt, goodbye loud, drippy, messy, should-be-doing-it-on-the-porch ordeal, hello simple, quiet, fits-on-the-countertop, icy/salty-mess free ice cream at home! No, this is not the ice cream maker you buy if you need to make ice cream for a big crowd, but, it makes plenty in one batch for 6-8 people! It's quiet enough that I can make ice cream and watch TV (at a normal volume) in the living room 6 feet away at the same time! Performance Makes perfect ice cream in under half an hour! If you like your ice cream hard, you do have to freeze it, but, that's the same with any ice cream maker I've used! I like to have a bowl of it soft, straight out of the ice cream maker, and then freeze the rest for later! It does make ice cream with a firmer consistency than my old salt and ice using machine! Durability So far, so good! Haven't had a problem with it yet! I've had it for about 2 years now. I don't use it all the time, but, it gets used at least half a dozen times a year. Ease of Use SOOOOO EASY!!! Freeze the bowl (this takes a little planning, it takes at least 24 hours in the freeze to freeze solid), pour ice cream mixture in frozen bowl, place on machine, drop in stirring insert, place clear top on, turn on, and go relax for 20 minutes! Ease of Cleaning Easy to clean! Capacity Like I said, not the ice cream maker to make ice cream for the whole 4th of July BBQ, but, works great for home use, would make plenty for a dinner party of 6. Design No complaints! I wouldn't mind if it had a bit larger capacity, but, for my purposes, the Cuisinart is a gem!