We received this Black and Decker toaster as a wedding gift over seven years ago. As far as toasters go, it works fine, but has seen better days. It will still toast bread, but it has to be on the highest setting for it to toast the bread even a little bit. There are different buttons for bread, bagels and whatnot, but I haven't ever been able to tell a difference in the toasting performance between the different buttons. The springs that pop the bread up when it's done have never worked very well. It doesn't pop the bread up hardly at all so it's a bit tricky to get the toast out without burning your fingers! The lever feels flimsy and doesn't stay down very well either without having to jam it down hard. I like that it has wide slots that's meant to fit bagels but work great for the kind of bread we eat that is wider than most loaves of bread. If you're looking for a great toaster to last a long time and still work like a champ go for a different brand!