Products like this are very essential for the home especially in the making of breakfast in order to make it as easy and as quick as possible.This is my first time of buying any Back to Basics products and I must say I was skeptical before at first but ever since I bought it and have been using it, I have no complains so far. It has different buttons that indicates each feature of the toaster. I love its toasting evenness and the fact that it is very easy to use and set up. It is as safe as any electrical products that I have. The exterior is very easy to clean but the interiors are a little bit difficult. Sometimes I have to unscrew it at the bottom if I want to do a thorough cleaning. I think the product will be durable because it has not messed up ever since I bought it almost a year ago. I think the design is okay but I will love it the more if it is made to be more compact than this model. I will recommend it for making quick toasts, bagels, eggs and muffins.