Juno (Net Zero) Reviews
Overall
3.50 of 5
(by 10 users)
Juno (Net Zero) Review Summary
Thinking of adding making Juno as your internet service provider? Our reviewers gave Juno only mixed reviews. As far as positives go, our reviewers say “you simply get the same service (or better) for a lower price.” Also, if you’re inexperienced with computers “Juno is easy for beginners.” But be warned, there are some serious complaints from some of our members. Most notably, the fact hat Juno apparently won’t cancel service when they are asked to and will continue to send bills. One reviewer canceled Juno only to find that two months later Juno began billing them again out of the blue. On a less worrisome scale, some reviwers wish that they could get rid of the Juno homepage every time they sign on.
budget conscious, somewhat tech savvy
I've been with netzero for a good 10+ years and till this day I can honestly say that I've had no problems with the service, let me also add that I still use dial-up till this day and have never had any problems whatsoever. I've told many of my friends that unless their going to do brain surgery on someone while surfing the net than I could see the reason for DSL, but for the years I've had with netzero dial-up, I've never had a problem going from page to page or downloading for that matter and I think that their the only service that allows payment from a…
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computer literate
Working Net Zero has been a nightmare! I used them for several months with no major problems, but once I decided to upgrade to another company with DSL they (Net Zero) "refused" to cancel my account. The stated they canceled and provided a confirmation number, but two (2) months later they started to bill me again (charged on my credit card). When I called customer service I was informed they had (on their on without my authorization) signed me up for a different service package. I was very clear when I first called I was not interested in any further service. — I will be checking with…
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a techie, an early adopter, budget conscious, computer literate
After suffering with (courtesy of Qwest, my landline provider) MSN, anything would've been an improvement, but Juno really does give me what I need and much of what I want at a decent price. I do wish I could ditch their homepage, but the two extra mouse clicks to close and reopen IE7 isn't exactly a major imposition. Not perfect, but very, very good and quite…
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somewhat tech savvy
I have used Juno for many, many years and find it very dependable. While I also have wifi that I use whenever possible, Juno dialup is a product that I can trust to always be there when I need…
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computer literate
When I tried to cancel my service, it took them almost 6 months to cancel it, and charging me for every…
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budget conscious, computer literate
Net Zero is OK for the money. I am looking for a better…
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Reviews of Juno (Net Zero)