I bought this heater refurbished to replace an old, steam home heating system. So far, I have no complaints. Heater comes with a remote for convenience (takes AAA batteries, not included). The heater is compact, easy to move, and has user-friendly features. I also love wooden housing. Not only does it look great, but it also makes the heater safer to touch than a radiator or a metal-housed unit. The heater takes a minute to heat up, and then will blow hot air outwards - like an air conditioner, but for opposite use. This lets a room heat up faster than a traditional radiator or steam heater. And with the remote control, it makes waking up on a frigid morning so much easier. Temperature settings are accurate, and will heat a good-sized bathroom without taking up too much energy. Also has a timer, which is useful for using before bed or before heading out of the house. No complaints so far, easy to use, and super convenient.