My mom had purchased this a few years back. When she bought it her first words were "They lied! They said it'd be painless". I figured it wouldn't be considering it just rips your hair out fast. I never did get to watch the commercial, but I do know about it from my experience. I have used it on my eyebrows, upper lip, and knee (all of which I wouldn't recommend using because it hurts that bad. Also wouldn't recommend for people that have super sensitive skin. I have rosacea). I also used it on my legs, and chin, which those places seem to be not as bad, and I can tolerate that for quite some time. It is a nice alternative to not having to use tweezers and razors and whatnot all the time. I like how it's battery powered and free moving. It seems to clean quite easy too. I just use compressed air on it and wipe whatever else I can off with a paper towel. I noticed hair builds up in the tweezer part itself so I take the point tweezers and remove the build up every once in awhile to keep it cleaned out. I would recommend it to people who want a quicker way of plucking other than the traditional ways. Be warned it does hurt depending on parts being epilated along with how fine/coarse the hairs are.
Northern Cambria, PA