The prices at BJ are fantastic. I love knowing that I am getting a bargain every time I shop and BJs has great coupons every month, which helps my budget even more. The website is a treasure because of course, it contains much more than the regular store can hold. And they also feature specials all the time. Also, they have all their other offers like vacation cruises on the website. I am still waiting for our girls to treat us to a cruise from BJs. My daughter didn't think she could afford it, but when she saw the price she said "sure!" But we are still waiting! Besides the travel, there is an auto-buying program, Verizon wireless is available. Also, being online has the extra benefit of allowing you to compare prices on other websites and to compare products with each other, pretty comprehensively. And the website offers online coupons for even more off. One problem which is a problem with most online stores is that you have to pay shipping, but there are a lot of free shipping offers as well. . Product Selection Generally speaking, BJs has a lot of the products I really like and a large selection. Product Pricing Very good prices at BJs for most things Customer Service I just had to guess at this as I have not used the customer service. Shipping and Returns It would be nice if there was a way you could get free shipping at least some of the time.