The Phaser 8560 is a truly amazing printer, especially it's workable size, and it's very easy to load paper and even fix jams - but the truly remarkable difference is the ink. They resemble little pucks of crayon - and you place them in their respective areas and print. No big, bulky cartridges or heads to deal with - no ink dust or liquid ink - and no recycling! This printer should be the wave of the future. The quality of the finished product is gorgeous and the price cannot be beat. Xerox has a FREE program for nonprofit agencies as well.