We placed and order on Dec 6 - it said would notify when it shipped. On Dec 16 - had not been shipped or received so contacted company - they confirmed our order and said it would be shipped soon. Dec 23 - still not shipped so contacted company again - now our item was out of stock and not available until Feb 2021 so we told them to cancel and refund. They stated order couldn't be cancelled because it was already in system - if not shipped should be able to cancel. They stated they would refund. On Dec 30 still not hearing anything (no refund to account) contacted yet again - they stated had done refund - we asked for them to send us a confirmation - said they would be right on it. Today as of Jan 2 - no refund or confirmation so emailed again - supposedly will have both within a day. Overall have been 16 emails with them - I feel like they just said things so I would go away. I get there is a pandemic and Mail has been really slow but don't lie to me and say it's on its way when it isn't or that you have item when apparently you don't. We order many food items as gifts or for our use but never again will we use Wolferman's - can't be trusted.
Myrtle Beach, SC