I love this dryer. I haven't had any problems out of it at all. It has actually surprised me a few times on how well it dried some really large loads, or several pairs of jeans, that I figured I would have to run through the dryer more than once to get dry. Load Capacity It will really hold a lot more than what you would think it would. I have put large comforters in there with towels and other clothes as well, and it has held it all with no problems. You can fit a lot of clothes in there. Performance It works great. The only time I have ever had to run it more than once for a single load was when I forgot to clean out the lint trap through a few loads. After I cleaned that out is was back to drying like a champ. It dries clothes extremely fast too. It has no problem drying numerous pairs of jeans at once either. I am very impressed with how well this dryer has worked in all aspects. Ease of Use It is very easy to use, and it offers several settings to work for whichever type of load you put in it. You pick which type you want it set on and push the button. There's not much to it. Durability This has been one very strong clothes dryer. I haven't exactly been easy on my any means. I have probably over stuffed it several times, and it still dries everything like it should. It has held up to everything I have put in it without any struggles. Design The design is pretty basic. It is pretty similar to most clothes dryers in general set up and appearence. It has less buttons on it than most others would with as many options it has, which is nice.