This product is not good for large families, doesn't hold up well, only buy it if you an afford to go days without a washer while waiting for parts. Energy Efficiency fine. Cleaning Time The numbers aren't accurate, it says 10 minutes left and it will go 20. Performance fine Ease of Use fine Design fine, this is why I thought it would be a good product, wrong!!! Durability Falls apart once or twice a year, luckily my husband has been able to get parts and fix it, the pump goes out twice a year. Even with a warranty whirlpool doesn't seem to care about helping fix it. I won't buy whirlpool again!!!!