If I had paid less for this washer I might have rated it higher, but considering the price, this washing machine should work better than it does. I really feel like my old top loader worked better. It was certainly easier to keep clean, that's for sure! Load Capacity This washing machine holds a decent amount of clothing, but when it's too full I don't feel like it gets the clothing all the way clean when it's full. Performance This machine just works ok, and it'll have to do until I can justify buying a new one. I can't say I'm thrilled with it though. Ease of Use The controls are very simple. They're self explanatory and you can change all the settings very easily. Design I know that the owners manual says to leave the door open to avoid mold but I have that. I really feel like it's a design flaw. When is the last time you flipped through any home decor magazine that showed a laundry room with the washer door hanging open? Yeah, that would be never. It looks messy. I hate that.