The negative reviewers of this product don't understand that the mechanism of cleaning IS the spin cycle. The water that is added to the drum isn't intended to submerge your laundry, it just adds the soapy solution. Then the spin cycles force the soap through the clothing, then the clean water through to rinse. My laundry is just as clean as it was from my front loader. It's much quieter, stays in balance always, and spins things very dry, even jeans and towels. 8 months and I'm still happy with my purchase.