3.7
1,240 reviews
Other Cell Phone Providers:
  • Average: 3.3
  • High: 5.0
Verizon Wireless Network

Read 1,240 Reviews

We won't use anyone else!

5

We have been with Verizon for well over 15 years! We have always been happy and if we ever have a problem they are always ready and willing to fix it and help us out! We have 9 phones with them and never a complaint about service or issues. We won't use anyone else! They have been great to us!

Jcschaefer23

Oregon

true

Best service on the market

5

I have been a Verizon customer for years and al wss says brag on them They have great service but most of all their customer service is superb! If theirs a possibility you can't make you payment on time give them al call and trust me they will do everything to work with you

Michelleleannaa

Pikeville, KY

true

Expensive and unreliable

3

I currently have service through Verizon, however it is only because they are the only ones who provide service in my area. That being said, even their service is spotty and unreliable. I live less than 2 miles from a tower, and still get disconnected all the time! My data is slow, and customer service is not very helpful.

LunaBelle

Oxford, NC

false

Worst company

2

I recieved a phone through them to try for 14 days and it was the worst I took it back

Crimsonrose87

Illinois

false

My Preferred Carrier

4

Verizon as with many other companies is a mixed bag. I have never had a reason to complain about my cell service. It is rare that I hit a dead spot. However, much cheaper cell providers are out there al alternative options. I have stuck with Verizon primarily for speed of service and reliability. I've only had to call customer service a few times in the 10+ years I have been a customer. Like many companies it depends which rep you get some are much more willing to help vs following a prompter 1:1

Infinityends

Minneapolis MN

true

Worthless

2

The worst customer service ever plus to expensive

Crimsonrose1987

Tonica illinois

false

Ehhhh

3

I've been with Verizon a little over a year. Much better all around than Sprint. Spotty service where I live even though I'm only 4 miles from a tower. Love the customer service.

Hhawkins7251

Raleigh, MS

true

I will never use Verizon again.

2

The only reason they get 2 stars is the coverage and the customer service. Everything else sucks.

Tinysquare

Huntsville, AL

false

I am happy

5

Recently started with them from ATT. I am happy and will continue to use them. - Allyssa S

allyssafl

Palm Coast, Florida

true

Expensive but beats the other carriers

5

Always the best signal and unlimited data

TurnThemWheels

Houston

true

Verizon Wireless Network

3.7 1240

78.7