1.7 stars rating with Yelp F rating with the BBB 1.5 rating with TrustPilot 1.7 stars rating consumer affairs 1.6 stars pi**ed consumers 1.1 stars Credit Karma The site where they receive high rating- the high ratings have been paid for by USAA (nerd wallet) - read the fine print This company is extraordinary at collecting premiums but are a Wolf in Sheep's clothing. In a world that is so negative I have personally only written one negative review. I have had more than one negative experience but try to focus on the positive side of things and be a counter balance. But I hope my review below will shed light on the process and educate people that could possibly go through a similar experience. USAA waves the flag that they serve those who served. This is the most fraudulent marketing ploy ever and should be vetted by someone. I have been insured as a member of USAA for than 9 years and in that time I had never filed a claim. Thus my experience has been neutral. They make a business practice from giving low ball offers take the offer or spend money out of your pocket to appeal their offer.
St. Louis mo