This headset was purchased last year from an online shopping portal. I was completely dissatisfied with this product as it did not work well at all. I wasn't able to hear any sound using the headset with my console and I had to set the product to the highest volume to hear few whispers. I used to hold the headset to get a better sound. I could connect my mobile phone and PC with this headset but was very disappointed with the sound quality and I wasn't quite comfortable wearing the headset as the cushions used to irritate the skin. After two months of owning the product, I used the headset for attending a chat and tried to adjust the mic. As I couldn't hear a single sound, I tried to adjust the mic and the sound level but in that attempt, the mic just broke and the product became useless. I just removed the headset and could speak and hear without the headset.