The Turbo Snake is a stiff, yet flexible, wiry apparatus, covered in soft plastic. It has stiff bristles on one end that reminds me of a mascara brush. This is the end that goes down the drain and then you are supposed to spin/twist the snake around to gather the hair clog. Now, I just used this product for the first time today, as my tub/shower drain was running slow. I have one of those drain plugs that you pull up or push down the stopper. So, I tried to thread the snake down the side of the stopper into the drain, but it only made it a couple inches. There was a lot of hair in the drain, so I am not sure if that is what prevented the snake from going down further or if the stopper was in the way or what not. The good news is that the brush grabbed onto the hair and I was able to pull it out. I had to repeat this several times, especially since the hair seemed to also be wound around the drain plug. I found it difficult to completely remove the hair off the brush on the snake and I wondered if that would make the product not as effective over time. The snake is also a little tricky to hang on to when twisting. Overall, it seemed effective at removing the hair, but with more work than I expected.