Initially, I loved my True Ceramic Pro Infared Ionic Styler Flat Iron... it turned my super wavy/frizzy, uncontrollable mess of a head, into sleek, smooth, fashionable tresses. I would have preferred a bit thicker than a one inch model, as it takes a bit of time do to hair with only a one inch model, but the one inch model was on sale. I should have taken the sale as a warning. Because a mere 100 days into using this flat iron, it completely shorted out. I tried to take it back to the store I had purchased it at, but they had a 90 day return policy, and I had used it. So I called the manufacturer... and instead of the one year manufacturer warranty you would expect most products to have, the True Ceramic Pro Infared Ionic Styler Flat Iron only has a THIRTY DAY warranty. On top of not being willing to do anything to replace the product that worked for a mere three months, the customer service representatives were downright rude and kept insisting I must have mis-used the product or dropped it, etc. I know I didn't drop it. It shorted out when I tried to plug it in, and none of my other hair electronics have ever done that. Needless to say, this is the last appliance I will be buying from this manufacturer.