This case is absolutely amazing!!! It works just as well as an otterbox and the color is just so cute. I dropped my phone the other day and my phone didn't have a scratch on it, the only con about this case is that it can be sort of difficult to take off and put back on, but when it can keep your phone scratch and crack free, who cares. Voice Quality This product does not have voice capabilities. Battery Life This product does not have battery.