2.5
216 reviews
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  • High: 5.0
Travelocity.com

Read 216 Reviews

Great Hotel Stay!

5

This is a wonderful place to stay, for the price! What other hotel, anywhere, provides free dinner, WITH DRINKS, and a free full breakfast, included in the room price! We will make it a point to come back.

Drury Inn, Las Cruces, New Mexico

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Big Mamas and Beach Realty in Nags Head

1

We had been renting various ocean front vacation homes in the Outer Banks for 30 years. Our experience with Beach Realty and Big Mamas was abysmal. This is the first time I have ever felt compelled to write a review of a travel experience and we are active world travelers. We arrived to find the home worn and unclean. The showers were full of mold, the kitchen floor was slippery from grease, the oven was caked with 1-4" of black residue, and the drawer beneath it which held frying pans had 1" of congealed grease at the bottom. The kitchen was stocked with inadequate old worn cook wear, there were no serving platters or bowls. The Bed Spreads were old, stained, and filthy dirty. The carpets had massive stains, and in places were embedded with old crushed food residue. None of the sliding glass doors leading out of the house to the various decks locked. In short we were shocked, appalled, and angry at what we found. Disappointment is an understatement. When we complained it took Beach Realty 3 days to resolve the issues. This home is obviously owned by someone who is intent on maximizing profit at the expense of their tenants. We asked for money back. The Agent as Beach Realty promised to speak with the owner and get back to us. They never did. We will never rent through Beach Realty again and strongly suggest that you do not consider renting this Gomez

Nags Head North Carolina

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False and misleading information

2

Travelocity is relatively efficient, but I have found that their links to check in (outside the US) and change things about the ticket simply DO NOT WORK. I hesitate to use them until this is fixed.

Shanghai, China

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write a review

1

Stopped into exit 10 restaurant at lazydays RV. During dinner, a employee asked me to move my truck. This was surprising as the I am handicapped and they only had 2 handicapped spots. When I interrupted my dinner to comply I found 10 other vehicles in the same area who were not asked to move. When I asked why I was asked to move and the other were not the employee just laughed. Poor ada compliance and sensitivity. Recommend anyone with handicapped license avoid at all cost this insensitive place..

Tampa, Forida

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HARRAHS VEGAS

4

Talked to the manager, ED. Expressed my appreciation for an enjoyable stay, there at HARRAH'S Vegas. I'd especially want to mention the courtesy of folks who delivered meals up form the restaurant to guests and the maid, as well, the kind woman who was responsible for maintaining a clean and pleasant sleeping environment. Also, the cafe, those guys and gals who gallantly provided top notch service to the long lines of hungry guest, esp,, during the morning hours. (The combination butter crescent, bacon and egg sandwich was fantastic. Coffee? Not so great. ...service made up for it. One drawback at Harrah's Vegas was the bar. (Bartenders) Grouchy! Argumentative! Combative! ...decidedly lacking diversity. Another problem, generally speaking, bars at HARRAH'S Vegas were placed adjacent to main thoroughfares, whereas--in many cases/casinos--liquor is often served in quiet out-of-the-way spaces. All together, my stay was outstanding.

Phoenix Arizona

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NEVER BUY THIS PRODUCT

1

Never purchase the car rental insurance policy when you rent your car though travelocity. You will not be properly covered. What a nightmare this has been for me. Purchase rental insurance when you get to the rental counter ONLY!!!! Also be aware that is you do not purchase rental insurance through the car rental company the rental company will find even the smallest damage. I need to be an automobile assembler to even notice the damage that they claim I caused when I pick up my vehicle.

HAmburg NJ

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Do not use Travelocity

1

I will NEVER use Travelocity again. Ever. We always got the extra insurance for our airline tickets so that if we have to cancel we could cancel. Well come to find out, the insurance does not cover all cancellations. Best thing to do is get your ticket through the airline and get a "refundable" ticket just in case your trip has to be cancelled.

Lexington, NC

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Apparently you can't give them 0 stars

1

I will never, ever, ever use Travelocity again! I went on their site and found a condotel in the exact area of the city of Cebu I knew and wanted to stay. I got the email back saying 'You're booked-no need to confirm. Apparently, I did need to confirm. When I arrived, they had no record of my reservation, but told me another tower of the same name was probably where I was booked. It was about a 5-10 minute walk and luckily I travel light because I had to carry my luggage over there. It turned out there were two towers there and neither one had a record of my reservation. I tried to go online to get help from Travelocity. Ha! Some help. The dreaded 'Frequently Asked Questions.' Gee, thanks for that help. So, now I have to make an international call to Travelocity (God knows what that 20 minute call will cost me). I finally gave them my number and told them to call me when they had things straightened out. They finally called with 'good' news. They had found me another hotel. It turned out to be about a 10 minute taxi ride away to a hotel that's in the middle of nowhere. You can't get a taxi out here. You can't walk to any conveniences because there are none. So, basically my Thanksgiving is ruined thanks to Travelocity.

Manila

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Customer service

1

On 11/11/18 I used Travelocity to make a hotel reservation for me which they did. I contacted Travelocity on 11/12/8 to add another night to reservation which the agent did however the agent left the original reservation open. I didn't know about there being two reservation until the hotel charged my debit card for penalty for failing too cancel the reservation. I contacted Travelocity several time about the issue but received no help at all. Their agents spoke with an oriental accent and would say they couldn't understand me.

Illinois

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Doubletree By Hilton Hotel, Newark, NJ

1

Terrible establishment they are taking reservations for airport parking and saying they are providing a secured parking lot, when it is not. No working cameras / no gate or attendant present. Cars have been vandalized and stolen within the last three weeks. Management has been aware of the issue and nothing being done.

New Jersey

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Travelocity.com

2.5 217

41.9