We enjoy many of Trader Joe's frozen foods, and my husband and I were excited to try these garlic fries when I discovered them on a recent visit. Sadly, they were quite disappointing. I prepared them as directed and was dismayed to realize that they would not get crisp without crossing the line into burnt. So, unless you like limp fries or burnt fries (and perhaps some people do), I just can't recommend them. The garlic flavor is actually pretty subdued, and it definitely doesn't offset the texture issue. I am quite sure that I won't be buying them again. What I have discovered about Trader Joe's customer service, however, is that they accept returns of food with no questions asked and provide a full refund.