I bought this laptop in July for school and maybe a week or so after getting it the w key fell off. A few weeks after that I had to send it back and the hard drive would have to be replaced. I've had another key fall off about 2 months ago. It works but get slow at times so I have to restart it which gets to be a hassle when you're doing homework. I'm getting a pell grant in a few months and definitely going to get a new one!!