We absolutely love this waffle maker. We bought it because I wanted Belgian Waffles at home instead of having to go out to get them. I can't think of a single bad thing to say about this appliance. It's simple to clean and doesn't take up much room in my cabinet. It has an indicator light on the top to let me know when my waffles are done. I've read some other reviews that said customers were not happy with the light indicating that the waffle was actually done. Well, mine works perfectly. The waffles are always golden brown and crisp on the outside and airy on the inside. I happen to use the recipe that comes with this appliance and it has never let me down. I've even cut it in half sometimes and it still works just great! I've never had a waffle to stick because I do spray the grills before I add the batter. This is also a very durable appliance. I would recommend this product to any customer that loves Belgian Waffles as much as I do.