This is a great, top of the line dishwasher. I love the top rack which pulls out for silverware and really small items. Removing the silverware tray definitely gives a lot more room for other bigger dishes. I think the top rack was a selling point for me on this dishwasher. Noise Level It is incredibly quiet. The only way of knowing when it is running is because a little light reflects onto the floor underneath the dishwasher. Cleaning Time This dishwasher has several different cleaning times, but i always chose the auto wash which takes two hours. In my opinion that is a very long time for a dishwasher to run, however my dishes are always clean once the cycle is done. Loading Flexibility The top rack is convenient for loading all silverware and small items. The second rack, which is mostly for cups, adjusts to go up and down, allowing more room for taller items if needed. It's very flexible. Performance My dishes are always clean. I know its doing a great job because at the end of the cycle the dishwasher is so hot and steamy that i know it has cleaned my dishes thoroughly. Design This stainless steel dishwasher looks great in any updated kitchen. The quietness and ease of use make this dishwasher great. Durability The one thing that I do not like about this dishwasher is that the dividers simply snap in place. I guess that should be a good thing so that the ease of loading is better, however i have already had one come out and break, and i have had my dishwasher for less than six months.