... except it was a one shoulder dress and there was nothing to hold up the other side of the dress . So when she leaned forward, it fell down. I called, sent pictures and emailed them. They seemed really nice and promised to send a piece of beaded sash so we could take it to the tailor and have that fixed... I waited, the tailor here took it in and hemmed it (i expected these type of fixes).. but the promised sash with beading never arrived. So-- their lack of follow up caused us to have to make-shift an answer with the spare material from the hemming. I would have given them glowing reviews but BE CAREFUL! You need to allow lots of time...and be prepared to call, email etc. just in case there are suprises.