We purchased two at the same time. The first one just died (black screen) for no known reason, at 1.5 years. It was used in a spare bedroom for guests, maybe a few times a year. Now the 2nd one died, same exact way, at only 2 years. Pure junk! Obviously after reading reviews everywhere online it was complete junk, the company knew it, did no recall, and did nothing to fix the problem. I will never purhcase a Sylvania product now, especially when there is zero customer serivce.