Admittedly, I wasn't too discerning when I bought this. I was really just looking for a semidecent product for a temporary house. This worked fine for the two months I lived in that house, but I suppose it was too much to hope that it would last much longer! Almost as soon as I moved, it broke. I was disappointed - it had been a nice alternative to a microwave! Even Heating It may have been partially due to my inexperience with a toaster oven, but I had some problems with even heating on several occasions. It also depended on what I was heating. Safety It seemed safe enough. I never caught it on fire, so that's a pretty good sign. Ease of Cleaning I think this may be universal for toaster ovens, but this was a pain to clean. It was small, so it's hard to get a hand in there, and there were some nooks and crannies that made it difficult. Durability It lasted two months, then completely shorted out. Total disappointment! Design Nothing special, but it worked.