This little thing is extremely powerful and works so well for my purposes. It reheats, defrosts, and cooks full meals, is easy to use and clean, and overall is just a staple in my kitchen. Performance Heats up and cooks things very well. I find that sometimes following the package directions on things like popcorn isn't as accurate as just pressing the popcorn button, and so it's very helpful to have built in settings like this. Settings/Features There are some features that really make your life easier such as the popcorn button or the automatic defroster. They make using this machine mindlessly simple and I also love that it has a built in clock. Ease of Cleaning The plate comes out very easily for cleaning and I don't have any problems with stains. Ease of Use So many simple buttons and features that make it user-friendly. Durability I carried this thing around in a poorly packed box and it was flopping around inside but when I unpacked it later there was absolutely no damage done to the exterior or interior. I'd say it's pretty solid. Design It's a nice clean color and very simple.