Bed went is junk in less than a year. I followed the ridiculous process to make a warrant claim and received a form letter denieing my claim. It's a king size bed which was selling for 3k but the store was going out of business so I payed around half that. This company does not stand behind their product. If there is something wrong they want you to ship it back to them. No thanks.Their warranty and the process you have to go through seems like a sure way to not have to honor their product. Ever again and I would advise anyone else to think hard before buying anything from them. The bed is terrible and now I'm out a couple thousand dollars.

TerryH17

Mentor ohio

When we first got a Southerland bed it was SUPER soft and comfy. We slept good for a couple years. But now, the mattress is only a few years old and we are ACHING in bed. The mattress has sagged a lot and has gotten way too soft. When I sit on the edge of the bed, it sinks so much I feel like the mattress is going to fold in half. My wife and I both are suddenly suffering with back pain and we think it's the mattress. Being that when we stay in a hotel for a night, suddenly our back pain is gone! It was nice at first, but we wish we would have spent a few dollars more on the name brand. I'm suddenly believing the salesman who said "you get what you pay for". Yep, we did. We bought cheap, we got cheap.

DavidC15

Warren, PA

Purchased while stationed in Gulfport,MS two years ago and have been very pleased with this queen size set. I previously had problems with three of the name brand bed companies. Those name brand always got dips and sink holes sometimes as soon as three months. The southerland is still like the day I bought it. Hope you too have a great experience like I have.

nice8x6

USA

The quality is poor. After looking for the right mattress for my daughter we found the Fenton, never bothering to look at price or manufacture. After multiple replacement mattress in 2 years and another most recently the company sent us a new one after months of emails and red tape and a 200.00 shipping fee now we live in a different state they sent a cheap less than mattress almost 3 inches smaller in pillow top ect. Their so called "customer service reps " STINK at their job and there warranty is a JOKE. Be better off going to goodwill then spending money and time with this manufacture !! DO NOT USE THIS COMPANY !!!

Mattressmistake

USA

I have back and hip problem, so we were looking for a good comfortable bed.  I did not like the Tempurpedic because it was hard to move around.  We found this Southerland Exquisite, which is all foam (different kinds) so you don't have pressure points supposedly.  They told us the top layer of foam, which is like the Tempurpedic, was breathable (no) and would be compressed about a half inch over a couple of years.  It has been 2 yrs and 3 months and when you lie on each side (king size bed) you are in a 2 - 3 inch cacoon.  I would not recomend this mattress at all.  It does feel wonderful when you lie on one in the store or even someone who lies on ours for a few moments they don't really notice (if they are in the middle  of the bed).  We are working on what we can do since there is a 10 year warrenty with no restrictions.  We hope the warrenty is better than the mattress. 

whoami

Mc Calla, AL

I purchase our Southerland Pillow Top bed about 8 years ago. My son is going off to college and would love to get another one and give him ours since its still really nice. I was reading some of these other people's coments that wrote above and I had purchased the S type sets in the past and had never been happy with them. I have had Simmons, and Sealy and both sets broke down almost right away. I think that with mattress sets you have good and not so good ones with any company so if you are thinking about purchasing take all of these things in with a open mind. I have done my own research and found hundreds of unhappy customers that got them from every manufacture. I'm really happy with our set and am looking for another one so if you find something out there that feels good and you like it I wouldn't take anything negative as 100% fact. Love mine and looking to purchase another.

ElizabethJordan5555

Austin, TX

I purchased my Southerland bed about two years ago and I love it. I am looking to buy another set for my mom that has back problems. My bed has been the best mattress I have ever slept on and made all my pain go away.

DPickering

San Diego, CA

I bought a Southerland mattress and after three nights, it had a body impression.  I only weigh 150 pounds, so it should last longer than a few nights.  After a month, the "impression" had developed into a deep "depression" which I rolled into each night.  So I take it back to the store, and they will only swap it with another Southerland, a firmer model.  The firmer model lasted four nights before the body impression occurred.  If only the sales people would tell customers that these mattresses are made for small lightweight children.  This was a twin size mattress.  The only good thing about the mattress is that it is so lightweight, I could easily carry it.  When I read the warranty, one of the items listed stated that it doesn't cover is "body impressions"!!  If I had it to do over, I would have taken the money and invested in a name brand mattress.

Ohara801

Daviston, AL

My husband and I bought a Soiutherland Mattress about a year and half ago, and we are very dissapointed in this product.  The mattress is sagging in the spot where we sleep.  The sales person that we bought it from said that unless the mattress is more than 1 1/2 inches down he could not do anything about it.  The mattress has a 10 year warrenty on it.  I would not recommend this mattress to anyone looking for one. Karen form Alabama 

KBell

Columbiana, AL