Though I admit I have had major issues with this computer when I first bought it (it came with a melted harddrive and defective fan), the warranty covered those and I havent had trouble since. I'm not a heavy computer user and I do turn this off every night to give it rest. So far, this has been great treatment for it. This computer is just beautiful in white ivory. I made a splurge purchase on it right when I saw it, though I was not there to purchase a computer that day in the store. The keys are nice, however the cool new keyboard covers they have at sony stores do not have the size to fit for this model. Also the pointer pad is still in good shape. The customer service I had to deal with to get my laptop fixed was alright. There were complications but it was fixed in the end and without any problems. Mostly though, taking care of the laptop for normal wear (cleaning it, getting it a case, etc) should let you use this for a while.