We have used Skype for several years, and it has been a great program for us. We have family in other parts of the US and in Africa, and it is always great to be able to video-call with people that we have not seen in person for a long time. I also greatly appreciate that Skype to Skype video calls are free, as this is the feature that we use most often. Even calling a regular landline is pretty reasonably priced. For some family members in Africa who do not have good Internet service, we can still call their landline for a lower rate through Skype than any other method that we have found (phone cards, paying regular long distance, etc). I also appreciate the feature that allows Skype to open automatically when the computer is turned on. This allows us to know if someone is calling even if we were not expecting a call at a particular time. I was a bit apprehensive about what changes might take place when Microsoft bought Skype, but so far we have not found any negative changes.