I have owned this Shark steam mop for many years now and it still works as good as it did when we first purchased it. I have been a huge fan of Shark products after my husband and I bought the Shark Navigator vacuum. Afterwards, when we was in the market for a mop I didn't even think twice about the Shark steam mop. I really like how it works with steam no harsh chemicals or anything. Also its fast drying capabilities is great for a busy household. The lightweight design with long cord helps me get floors done quickly and my kids even pitch in to help with cleaning. I am a fan of Shark products and would definitely recommend this steam mop to anyone.