After a car accident years ago I have not been able to find a comfortable pillow to help support my bad neck and lower back. After getting this pillow, it took me several weeks to get used to the odd shape of this one. There's still times I don't care for the shape, as it feels unnatural. On the flip side, I have noticed a huge difference in how well I sleep and not waking up with a stiff neck. This is a pretty stiff pillow but helps keep your body aligned better than most I've tried. It sinks down to conform to your head and neck and feels like a little cocoon wrapped around you. I would like to give this a rating of 10, but I just wish it felt a little more natural. Other than that, I would suggest this product for anybody suffering from any type of body pain and for a better night's sleep overall. Once you sink into this pillow and get used to the shape and feeling of it, it will slowly, but surely help.