This is a good product. I'm not going to knock it. BUT, after using it only a few times, it ouldn't spray. I had to do a search on the internet to find out what was wrong with it. It turns out that minerals from hard water clog it up and the metal pin inside ceases. There are instructions to clean it out. Which I did but didn't make sure the metal pin inside could move. SO....I had to take it apart again, thankfully it's very easy. Unfortunately, I won't mention the really junky tools I was using and I stripped the black nozzle and broke it. But, if I hadn't...I would have probably gotten it back to work, as the other people who had the problem did. Just google it. In the future, I've made a mental note to keep a small amount of vinegar or CLR cleaner in it. You can fill the reservoirs up with it, turn it upside down and leave it overnight. That is the secret to cleaning it. I am getting myself another one but I will research other hand held ones to see if there is something better. I usually like to move on incase something is better. Stay tuned! Anyway, when I was able to use the steamer, it was a great product. I sprayed a wall in my basement and you could see dirty water. I just walked around with a towel and wiped it down. It didn't work too well on soap scum or grease, at least for me anyway. I had just seen a commercial where someone was using the steamer to clean windows and that was the whole reason I dug my steamer out. I'm not sure if they do make this product anymore although I did see one advertised on Amazon. Unfortunately, the company that owns it is hiding. If you do buy the Scunci Steamer, buy it at a local store and try to buy the warranty. You will like it, unfortunately, the calcium and mineral deposits do too.