We got this rice cooked at the advice of a Japanese friend who was staying in our home. She said we would love it, and we do. It makes the BEST rice. It's never too sticky. It's never too wet. It never clumps. It never burns. It's a good size and makes more than enough rice for dinner for a family of four or five. It's SO programmable that we can have it cook while we're not home, or while asleep. It makes perfect rice every time. We're more than delighted with it. Performance We've tried all kinds of rice in it from sushi rice, to sweet rice, sticky rice, jasmine, basmati, you name it. They ALL turn out perfectly! The programability of this unit is sensational! Ease of Cleaning Just a simple rinse out/wash of the cooking pan and you're all done. And we've NEVER found rice stuck to the bottom! Ease of Use You gotta read the instructions to know how to operate the time and other functions, but they're really quite easy. Durability We use it like four times per week and it's held up fine so far. Design Just wish it could cook more rice at a time.