I had this phone for almost a year. I usually am pretty hard on phones, so having this item for that long really says something about its durability. It got plenty of cosmetic damage, but I never saw a decrease in the performance of the device. I actually hated this phone a lot though. The screen is sooo small you really can't see anything on it. I had to get my glasses out just to read a text. I would not recommend it for internet browsing whatsoever. Horrible experience with that. It is lacking in a lot of features that other phones in its time had. I did like the full keyboard quite a bit but the keys are so small it is very difficult to text if you have larger thumbs like some of us! I wish that it was a touch screen along with the full keyboard. That would be a nice addition to the phone. Otherwise, it's just a plain jane, non-smartphone (aka stupid phone) that is sturdy and lasts. Not recommended for people who want a fancy device.