I love this phone! It has so many great features available and is very simple to use. Performance Occasionally screen freezes up, but other than that has great performance. Voice Quality Whether your speaking into the handset, speaker phone or listening to music the sound is very clear. Battery Life Has great battery life while using wifi and other power consuming apps that usually drain battery power. Charging time is not bad either, I've had other phones that required much more time to charge. Durability Very durable! I am pretty hard on phones and this phone has outlasted all my other ones. Its been dropped in water, on the ground, played with by my children, and put through some pretty rough situations and is still in pretty good shape. The screen is very hard to scratch unlike most, therefore keeping your display easy to read. Ease of Use Easy to use and set up. Simple instructions so doesn't require much technical assistance. Design Love the sleek design and ease of access to its features.