I have owned my Samsung Gloss for about 15 months and it is still going strong. The design on my phone is a pink with little flower sketchings in the corners. It is a very cute but very girl phone. Some people even think the phone is a make up compact :) When I first got my phone, all I needed my phone to do is make phone calls and text. The phone does these two functions really well. It was the first time I had a full keyboard and it took me awhile to get used to it, but I think that would be the case with any phone with a keyboard. However, now I wish I had a phone with a few more techy options. The camera on the phone is not the best quality. The pictures are really small and grainy. I don't know what I'm supposed to do with the pictures either. I can text them to my friends but I'm not sure how I can print them. I also don't really have internet access unless you count downloading ring tones. The square shape is also awkward when kept in my pocket. I do love the long battery life. I usually only have to charge it once every 2-3 days. Overall, I still think it is a great phone but most people are going to smart phones and then this is not the phone for you.