For the past three and a half years, I have been using the Samsung Galaxy Prevail from Boost Mobile. In the beginning, I really haven't experience with the defects of this cellular phone. Over the past year, I have experience so many problems with this phone. I am not even sure if it is because of how old it is or because of something else. I am in Tallahassee and the service in most parts of this city is not good. I can be walking and the quality of service is superior and as I move from one spot to another the reception can easily fall out, to the point of having my calls dropped. The phone does freeze a lot. I am not sure why that is. It also cuts off and on on it own. I am not sure if that is because of the service provider, Boost Mobile, or because the phone manufacturer, Samsung, I just do not know. However, I will say, this is a good phone as a starter phone. If you are teaching your children how to use a phone and don't want them to mess/break a very expensive phone like and Apple Iphone. Design I like the design of the galaxy prevail. Like I said, it is great phone but has problems. But is a good phone to use also to teach your kids.