Two years ago I renewed and got the u550 phone, then upgraded to a newer phone. My fiancée then took my phone. It's been a reliable handy phone for him. Samsung makes a great product (they always do). But he put it to the destruction test one day. He has a temper, and I really don't remember what he got mad about but he was at work. Threw his phone down on the ground as hard as he could. Then left it there. Forgot about it, and because he works with loaders (tractors that pick up cars), accidentally ran over it a few times. He was worried that it wouldn't work. It was still alive and kickin'. In one piece! No cracking, or anything just some scuffing. It still works and he's still using it! The loader is easily well over the weight of a car, and that phone took it all! I couldn't believe it. So, if you're looking for a phone for your kid or one that you want to last forever, get this phone. It's been personally put to the test by a customer!Plus it has added features of a Micro SD expansion slot, and plays music as well. All that and it's well built! I can tell you that the new fancy smart phones wouldn't last if he'd had run over one of those!
Fort Atkinson, WI