My Samsung microwave may not be this exact one because it is over 10 years old, and works like new. Performance It really heats fast! I usually reduce the heating time a bit. Settings/Features The only setting I don't like is the defrost. It's doing the right thing by stopping at intervals and telling you to rotate ect, but it's annoying too! Ease of Cleaning Mine still looks new. It could be because I found that thin plastic coating and peeled it off after about 6 years haha Durability This microwave has been through most of my adult life. I bought it as a Christmas gift for my husband when we were just dating. It went through the next year of his being a bachelor. It went through 3 moves. It's warmed bottles for 3 babies. It's been used probably 10 times a day for 10 years, and works like new. It cleans up well, and does not look worn on the outside. These days it seems like appliances are made to break after 2 years, but not this one! Any appliance I buy will be Samsung because of this microwave!