We have owned this refrigerator for about two years now. After owning this French door refrigerator with the freezer on the bottom I would never consider any other refrigerator configuration. The volume/amount of storage space is great - very roomy and we have plenty of space for our household. This refrigerator can hold two gallons of milk in the door and has plenty of room on the shelves for additional large storage (with young children it is not unusual for us to have 3-4 gallons of milk at any one point). We enjoy having water/ice available and this feature works well externally. However, the one major flaw that we have experienced relates to the ice maker. If we do not make a point to turn the ice maker off and keep it off most of the time, a heavy layer of ice will build up on the bottom of the refrigerator under the produce doors. Water will eventually leak down and out the bottom of the refrigerator, which caused our wood floors to swell/cup under the refrigerator. We do not use the ice feature frequently in our home, partly because water already comes out cold and the fridge is large enough to store most beverages already. I do not know if this issue would happen in a household that uses ice frequently. Also, we did have to have the main circuit board replaced just over a year after owning the refrigerator - it failed and our freezer defrosted completely. Thankfully Samsung was good enough to replace the part without charge even though it was just out of warranty. However, I am not convinced I would buy this particular brand of refrigerator in the future.